Table of Contents:

Member: $20.00

Nonmember: $40.00

Payments Glossary

Find out what all those acronyms stand for, along with the definitions of many of the technical terms used in all the payment systems. Concise definitions and a compact 5" x 8" size make this a useful desktop reference. (MPX) (2006)

Member: $5.00

Nonmember: $10.00

Guide for the Proper Use of Return Reason Codes and Notifications of Change

Redesigned in 2007! Expedite your exception item processing with this handy spiral-bound guide to ACH returns and notifications of change. This quick desktop reference categorizes the return reason codes by function and provides a description of each, with helpful hints for proper usage and return time frame reminders. The back cover shows you at a glance which return reason codes have an extended “60 day” time frame, and which ones require a Written Statement Under Penalty of Perjury from the Receiver. This popular guide also includes definitions of ACH participants and standard entry class codes; listings of notification of change codes and transaction codes; and a calendar of Federal Reserve Bank holidays through 2010. Truly a must-have! (EastPay) (2008)
(634) $17.00 Member/$34.00 Non-Member

Member: $17.00

Nonmember: $34.00

A seven-card series: ACH Returns, Dishonored and Contested Dishonored Returns, Notifications of Change (NOC), Special Exceptions (including Operator Rejects and Government Payments), Electronic Check Applications, Check Conversion FAQs, and WEB and TEL. These colorful and durable desktop reference cards provide fingertip access to critical information for proper handling of these ACH items. The cards also include helpful tips and commonly asked questions and answers regarding exception handling. Seminar attendees overwhelmingly agree that this seven-card reference set is one of the most useful ACH resources available to them. The cards have been updated to include WEB and TEL and include expanded information on Government Payments. (MPX) (2008)
(560) Set of 7 $30.00 Member/$60.00 Nonmember

Member: $30.00

Nonmember: $60.00

This tool, modeled after the popular Quick Reference Cards for Financial Institutions, is designed specifically for Corporate ACH users. This four-card series gives Originators fingertip access to critical information for the correct handling of ACH Returns, Dishonored Returns, Standard Entry Class (SEC) Codes, Transaction Codes, and Notifications of Change (NOC). This is an ideal tool to assist with Originator education and rule compliance, which is the responsibility of the Originating Depository Financial Institution. These colorful and durable desktop reference cards now provide ACH basics, including pre-notifications, for the Originator along with the explanations for Return Reason codes, NOC codes, SEC codes, transaction codes and solutions for handling ACH exception entries. (MPX) (2008)
(592) Set of 4 $20.00 Member/$40.00 Nonmember

Member: $20.00

Nonmember: $40.00

No more flipping through page after page to find Return Reason Codes or authorization requirements! Convenient self-stick Rules Book tabs are available in sets of 25 pre-printed tabs to mark those sections of the ACH Rules Book that are referenced most often. Different colors make it easy to quickly pinpoint the tab you need. Also included are 8 blank write-on tabs so that you can create your own! Handy reference sheet tells you page number for placement of each tab. Once you put these in place, you'll wonder how you ever functioned without them!
(644) $8.00 Member/$16.00 Nonmember

Buy them in bulk! Consider purchasing a set for each of your ACH staff Members and/or origination customers for use in their Corporate Rule Books. Pre-labeled, handy page tabs help locate the most frequently used pages in the ACH Rule Book (i.e. SEC Codes, Reg E, Rules Violation). Rule Book page numbers are supplied for quick tabbing - Corporate Edition pages too! Copyright The Payments Authority.
10 tabs per set, 25 sets per pack.
(558) 25 sets of 10 tabs $30.00 Member/$50.00 Nonmember

Returns & Retention Quick Reference Cards

These spiral bound cards serve as a quick reference guide to ACH returns requirements and codes. The information is sorted (primarily) by return reason making the task of determining the correct Return Reason Code to be used much easier. In addition to the Return Raseon Codes, the document contains a Glossary of Return Terms and the requirements for the return of Government and Cross-Border entries, Notifications of Change and ACH timeframes and record retention requirements . . . all in one easy to use, index tabbed document. 12 Cards/Set (WACHA) (2005)
(532) $25.00 Member/$50.00 Nonmember

Telephone-Initiated Authorization Confirmation

This two-part carbonless form is designed to help you meet the necessary NACAH Operating Rules disclosure/confirmation requirements with regards to transactions which have been authorized via the telephone. 50/Pack (WACHA) (2005)
(531) $25.00 Member/$50.00 Nonmember

Rule Book Tabs – Expanded for 2008!

Convenient self-stick tabs to quickly identify the sections you reference most frequently. The quickest way to mark Return Reason Codes, formatting tables, Reg E, and other important sections of the ACH Rules book. An index is included providing the relevant page number for each tab. (MPX) (2008) 25 pre-printed tabs
(536) $4.00 Member/$8.00 Nonmember

Chargeback Quick Reference Cards – New Card Added for 2007!

Chargeback Quick Reference Cards for credit and debit card payment system networks are a must-have for your card operations. This set of four cards has recently been updated to include helpful information regarding Regulation E as it pertains to you and your customers’ financial liabilities. Various reason codes for common chargeback situations, including Non-Receipt of Information, Fraud, Authorization and Processing Errors, and Cancelled or Returned and Non-Receipt of Goods and Services. Get fingertip access to descriptions and definitions, possible causes and what your steps should be to remedy the situation. The cards also include AVS and CVV2 response codes and the chargeback lifecycle between FI and merchant. Even if you employ a third-party processor, you won’t want to be without this handy desktop reference in your card operations. (MPX) (2007)
(652) $35.00 Member/$70.00 Nonmember

Check Quick Reference Cards

This set of three cards covers "need to know information" about the check industry, including Reg CC Returns and Remotely Created Checks, Check 21, Reg CC Exception Holds, MICR Line Information, Federal Reserve Districts and more! This handy reference is printed on durable cardstock and is sure to become a favorite in your check operations department. (MPX) (2006)
(654) Member $15.00/Nonmember $30.00

ACH Quick Reference Cards for Frontline Staff

These user-friendly Quick Reference Cards for Frontline Staff provide an overview of the ACH network and provide answers to commonly asked questions such as "how to recognize an ACH entry on a statement", "what to do if a check with a Stop Payment order on it comes through via the ACH", "what to do if a transaction is reported as unauthorized or authorization revoked", and "what to do if you learn a customer has died." Other useful information is included such as the SEC code related to specific transactions, the return or retention type frame and whether or not the customer needs to complete a Written Statement Under Penalty of Perjury form. Set of 4 cards. (WACHA) (2008).
655 @ $18.00 Member/$36.00 Nonmember

Card Fraud Quick Reference Cards

These durable cards provide you with all the security features of the top four credit and debit cards in the market place today, giving you the advantage of what to look for when presented with a suspicious card and who to contact. In addition, the cards will cover various types of credit and debit card fraud, including skimming, employee fraud, and phishing. (MPX) (2007)
(663) $15.00 Member/$30.00 Nonmember

Check Fraud Quick Reference Cards for the Frontline

These durable cards cover various types of check and deposit fraud, including forgery, counterfeit, substitute checks, kiting, and much more. They also identify the type of fraud, how it occurs, examples, and tips to identify fraud at the frontline.
(661) Member $20.00/$40.00 Nonmember

Standard Entry Class (SEC) Code Detail Cards - NEW for 2007!

A complete 4-card set, includes nine SEC Codes: ARC, POP, BOC (effective 3/16/07), RCK, WEB, TEL, PPD, CCD & CTX. These durable desktop reference cards contain the most up-to-date details pertaining to the specific rules unique to each SEC Code. The requirements and special rules, including return information is detailed on these cards which are invaluable to all ACH Participants. This ideal tool can assist financial institutions with Rule Compliance whether originating or receiving these types of ACH transactions, plus help aid in Originator education. These detail cards are a must for all financial institutions and Originators alike! (UMACHA) (2007)
(665) per 4-card set $15.00 Member/$30.00 Nonmember

Covering the ACH, card and check payment systems, this handy desktop reference guides the frontline staff through common customer/member issues so that they can quickly and correctly handle disputes and questions, including those related to fraud. This reference can help identify payment type and return deadlines which will aid in addressing statement questions. Additionally your frontline will have access to information enabling them to assist customers/members who have been victims of identity theft or elder abuse. (MPX) (2008)
(671) $30.00 Member/$60.00 Nonmember

This colorful, easy-to-use reference card was designed for use by tellers and customer service reps at financial institutions and billing organizations alike. In addition to boiling down the ACH rules, the card helps to answer consumer questions about electronic check applications and payments authorized on the Internet and over the telephone. Side one addresses the most commonly asked BOC, POP, RCK, and ARC questions, side two - WEB and TEL. These 4 color, two-sided cards will make it easier for branch staff (and others) to compare the difference between these six ACH applications. Updated February 2007 to include BOC. Copyright The Payments Authority
(641) $14.00 Member/$28.00 Nonmember